We strive to provide our customer with high-quality e-cigarette, but the item you received might not perform as expected by the time it’s delivered or after a time for reasons beyond our control. In such cases, you may contact us and ask for a replacement. Please do use them first to see whether they can work well when you receive your order.
7 Days product return/ replacement Guarantee
We have a 7-day-product-back guarantee on all our products (excluding prefilled cartridges, e-juice and all clearance items) from the date you received it without any reason. You should return the item in its original packaging condition to us. After we receive the returned items, we will offer you to replace with another order while your money will be credited in your next order.
Credit exclude actual shipping/tax fees already incurred.